Question 1

How quickly can you fix my sensor issues?

Accepted Answer

In most cases, we can diagnose and repair sensor issues within a single visit, typically lasting 30-60 minutes. Sensor problems are one of the most common garage door issues, and our technicians carry replacement sensors and all necessary tools on their trucks. If your garage door sensors are blinking, not responding, or causing your door to reverse unexpectedly, we can usually have you back up and running the same day you call. For emergency situations, we offer priority service to get your garage secured as quickly as possible.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Garage door sensor issues typically stem from several common causes. Misalignment is the most frequent culprit—sensors can shift over time due to vibration, accidental bumps, or temperature changes. Dirty or obstructed lenses are another common issue, as dust, cobwebs, or debris can block the infrared beam. Wiring problems, including frayed wires, loose connections, or damage from pests, can also cause sensor failures. Additionally, direct sunlight can interfere with the sensors' ability to detect each other. Finally, sensors have a lifespan and may simply wear out after 10-15 years of use. Our technicians will diagnose the exact cause and recommend the most cost-effective solution.

Question 3

Why is my garage door making grinding noises?

Accepted Answer

Grinding noises typically indicate metal-on-metal contact that needs attention. Common causes include dry rollers or hinges needing lubrication, worn roller bearings, misaligned tracks causing the door to scrape, worn or damaged gears in the opener, or loose hardware vibrating during operation. We recommend having any unusual sounds checked promptly, as they often indicate problems that will worsen over time and could lead to more expensive repairs.

Question 4

My garage door won't open or close completely. What's wrong?

Accepted Answer

Several issues can prevent complete opening or closing: the limit settings on your opener may need adjustment, there could be an obstruction in the tracks, the springs may be losing tension or broken, the tracks could be bent or misaligned, or the force settings might be incorrect. Safety sensors can also prevent closing if they're misaligned or dirty. Our technicians can quickly diagnose the issue and often resolve it on the first visit.

Question 5

Do you offer financing for new steel door installations?

Accepted Answer

Yes, we offer flexible financing options for new garage door installations to help make your investment more affordable. We work with several financing partners to provide competitive rates and terms ranging from 12 to 60 months. Many customers qualify for promotional rates, including 0% APR for qualified buyers. During your free consultation, we'll discuss all available options and help you find a payment plan that fits your budget. A new garage door is one of the best investments you can make in your home, often returning over 90% of its cost in increased home value.

Question 6

How long does a typical garage door installation take?

Accepted Answer

A standard single garage door installation typically takes 4-6 hours, while a double door installation may take 6-8 hours. This includes removal of the old door, installation of the new door and hardware, opener installation or reconnection, and thorough testing and adjustment. We always complete installations in a single day so you're never left without a functioning garage door. Complex custom installations or situations requiring structural modifications may take longer, which we'll discuss during your consultation.

Question 7

What's included in a garage door installation?

Accepted Answer

Our complete installation package includes removal and disposal of your old door, installation of the new door with all necessary hardware, installation or reconnection of your opener system, installation of new weather sealing, complete safety testing and adjustment, demonstration of all features and maintenance tips, and a full warranty on parts and labor. We don't believe in hidden fees—the quote you receive covers everything.

Question 8

How do I choose the right garage door for my home?

Accepted Answer

Choosing the right garage door involves considering several factors: material (steel, aluminum, wood, or composite), insulation level based on your climate and how you use your garage, style that complements your home's architecture, color options, window designs, and your budget. During our free consultation, we'll show you options that fit your home's style and your needs, explain the benefits of different materials and insulation levels, and help you make an informed decision.

Question 9

Do you provide emergency garage door service?

Accepted Answer

Absolutely! We provide 24/7 emergency garage door service throughout our service area. Whether your door is stuck open leaving your home unsecured, stuck closed trapping your car inside, or has been damaged by a storm or accident, our emergency team is ready to respond. We understand that garage door emergencies can't wait for business hours. Call our main number anytime and you'll be connected with our on-call technician who can dispatch help quickly.

Question 10

What does your warranty cover?

Accepted Answer

We provide a comprehensive 10-year warranty on all our work. This includes parts and labor for any work we perform, manufacturer warranties on all products we install (which often extend beyond our 10-year guarantee), springs, cables, rollers, and other hardware, opener motors and circuit boards, and weather sealing and other components. If something we installed or repaired fails within the warranty period, we'll fix it at no cost to you. We stand behind our work because we're confident in the quality of our service.

Question 11

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once per year, ideally in spring or fall. Regular maintenance extends the life of your door and prevents costly emergency repairs. Our tune-up service includes lubrication of all moving parts, inspection and tightening of hardware, balance and alignment testing, safety feature testing, and wear assessment with recommendations. Many customers opt for our annual maintenance plan, which includes priority scheduling and discounts on any needed repairs.

Question 12

Are you licensed and insured?

Accepted Answer

Yes, Nokomis Garage Doors is fully licensed, bonded, and insured in the state of Florida. We carry comprehensive general liability insurance and workers' compensation coverage for all our technicians. This protects you and your property in the unlikely event of any issues during service. We're also certified by major garage door manufacturers and maintain ongoing training to stay current with the latest products and techniques.

Question 13

Do you offer free estimates?

Accepted Answer

Yes, we provide free, no-obligation estimates for all garage door services. For installations, we'll visit your home, assess your needs, take measurements, and provide a detailed written quote. For repairs, we provide upfront pricing after diagnosis before any work begins. There are never any surprise charges or hidden fees. You'll know exactly what you're paying for before we start any work.

Question 14

What brands of garage doors and openers do you work with?

Accepted Answer

We work with all major garage door and opener brands including Clopay, Amarr, Wayne Dalton, CHI, Raynor, LiftMaster, Chamberlain, Genie, and Craftsman. As an independent company, we're not limited to one manufacturer—we can recommend the best product for your specific needs and budget. We also service older and discontinued brands, keeping parts in stock for common repairs.

Question 15

How can I maintain my garage door between service visits?

Accepted Answer

Between professional service visits, you can keep your garage door in top shape by: visually inspecting the door monthly for damage or wear, keeping the tracks clean and free of debris, testing the auto-reverse safety feature monthly (place an object in the door's path), listening for unusual sounds during operation, keeping the area around sensors clear, and avoiding hanging items from the door or tracks. If you notice any issues, contact us before they become bigger problems.

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